Yes, this is posted at sportsunit also.
Keep you updated on withdrawal issues.
me:
Just looking for an update on my withdrawal request from 2007-07-15 18:36:13
transaction ID xxxxxx
It still shows as pending in my statement, though I have already sent all the relevent documentation.
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them:
Thank you for contacting Player Support. Sorry we were unable to respond to you sooner.
This is to inform you that the Accounts Department is experiencing some delays in regards to cashouts. They are aware of your withdrawal request and are working to have it approved as quickly as possible.
Once your withdrawal request has been approved you will receive an automated e-mail notification to the address on file.
We would like to appologize for any inconvenience this may cause you and thank you for your continued patience.
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Sincerely,
Joyce
Player Support
help@playersupport.com
fax: 1-416-352-0191
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me:
Thank you for responding Joyce. Is there any kind of timetable you could inform me of in regards to the Accounts Department's delay?
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them:
Thank you for contacting player support.
We wish to inform you that generally delays are no longer than a 3-4 weeks at the most. Should delays exceed this time frame, you may write in to info@usdbet.com for more information stating your username and pending withdrawal information.
Sincerely,
Raymond
Player Support
help@playersupport.com
fax: 1-416-352-0191