G2G notified me they were closing down and moving to another country and asked me to withdraw my money. So I went to their cashier and requested a withdrawal of the $40.00 I had in my account. The withdrawal is to take four or five weeks. This is what they sent me.
From: verify@playersupport.com
Sent: Wednesday, June 27, 2007 1:54 PM
To: xxxxxxxxxxxxxxxxxxxxx
Subject: Withdrawal Identity Verification at
[url=http://record.g2gpoker.com/_1f63a088812763bc552e2f6f542aaa90]G2G[/u][/b][/color][/url].com
Attachments: WD Verification A (PlayerSupport).doc
Hello, xxxxx,
Congratulations on your winnings at
[url=http://record.g2gpoker.com/_1f63a088812763bc552e2f6f542aaa90]G2G[/u][/b][/color][/url].com. As part of a routine
Identity verification regarding your withdrawal at,
[url=http://record.g2gpoker.com/_1f63a088812763bc552e2f6f542aaa90]G2G[/u][/b][/color][/url].com. We request
that you send the following documents by way of fax or e-mail:
1) A copy of some form of photo ID (front and back), such as a Driver's
License, passport, or national identity card; indicating your date of birth.
2) A copy of a recent utility or telephone bill indicating your name and the
correct address.
3) Completed Authorization Form (copy attached).
Please fax these documents and the attached Authorization form filled out
before any withdrawals can be processed. We apologize for any inconvenience
this may cause, and thank you for your co-operation. We are looking forward
to your response.
Regards,
Memory
Player Support
Telephone: 1-800-601-8969
Fax: 1-604-909-6200
If they had bothered to mention this when I was opening an account I would have never opened it. The bank account I asked them to transfer my money to has the same name as the one I used to create my account and my email address is the same one I registered with them. Now they need proof that I am who I say I am. The only proof I needed when I opened the account was a deposit. There is nothing like having to jump through hoops to get your money. I hope they don’t plan on me opening another account with them after they have moved.
